This service is for prosumers and counterparties (suppliers, associations, project owners) facing practical issues around contract set-up, quantitative netting mechanisms, billing and settlement, or disputes about readings and adjustments. We review your contract and billing file, clarify the regulated framework that applies to your case, and help you document and escalate the issue in a structured way.
Informațiile sunt generale și nu înlocuiesc consultanța juridică. Contează faptele, actele și cronologia. The information is general and does not replace legal advice; facts, documents, and chronology matter.
When you need this
- You need to set up or revise the prosumer contract documentation (supply and sale/purchase of surplus).
- You dispute billing, netting, or settlement calculations in a specific billing period.
- You have issues with metering data, readings, or data transmission and need a documented fix path.
- You face unclear or inconsistent supplier communications about price, netting, or adjustments.
- You need to prepare a formal complaint and preserve evidence for escalation.
- You want to align internal documentation (installation, capacity, commissioning) with the applicable mechanism.
- You need support for negotiation of contractual amendments or dispute settlement terms.
What we do, step by step
- Case scoping: confirm the applicable prosumer mechanism and the relevant documents for your situation.
- Contract review: check templates and signed contracts for clarity on netting, pricing, and settlement.
- Billing file reconstruction: rebuild the timeline, readings, invoices, and adjustments by period.
- Issue diagnosis: identify where the discrepancy originates (data, contract clause, method, or process).
- Structured claim: draft a documented request for correction, with evidence references.
- Escalation: support formal complaints and authority-facing submissions where relevant.
- Settlement: negotiate addenda or settlement terms that close the issue and prevent repetition.
Documents and information helpful for a first review
| Document | Why it matters | Notes |
|---|---|---|
| Supply contract and prosumer surplus contract (if separate) | Defines how energy is priced, netted, and settled | Provide signed version and templates used |
| Invoices, annexes, and settlement statements for disputed periods | Shows the calculation logic applied in practice | Include all attachments and corrections |
| Metering data (readings, profiles, reports, screenshots) | Core evidence for what was injected and consumed | Preserve originals and timestamps |
| Correspondence with supplier/DSO | Builds the record of requests, responses, and deadlines | Keep proof of submission and receipt |
| Installation/commissioning documents and capacity details | Helps confirm eligibility and the applicable framework | Include any updates or expansions |
Risks and common mistakes
- Relying on informal assurances instead of contract wording and documented billing logic.
- Not preserving evidence (invoices, annexes, readings, correspondence) for each billing period.
- Mixing issues across periods without a clear period-by-period reconstruction.
- Accepting adjustments without understanding the method and evidence used.
- Missing formal complaint steps or deadlines where they apply.
- Using contract templates that do not clearly address netting, pricing, and corrections.
FAQ
What is the difference between billing issues and metering data issues?
Billing can be wrong even when readings are correct, if the method or contractual clause is misapplied. Conversely, correct method may still produce wrong results if the input metering data is wrong. We isolate the root cause by rebuilding the file period-by-period.
Can we request invoice corrections and settlement recalculation?
Often, yes, but the request should be structured and evidence-backed. We prepare a documented correction request aligned with the contract and applicable rules.
Do we need separate contracts for supply and for selling surplus energy?
The contractual set-up depends on the applicable mechanism and the supplier’s model. We review your documentation and ensure it clearly covers netting, pricing, and settlement.
What if the supplier changes its template or pricing approach mid-year?
Changes can raise questions about contract amendments, notification, and correct application per period. We check whether changes were properly agreed and how they affect settlement for each period.
Can you assist if the issue escalates to authority complaints or court?
Yes. We can support formal complaints and, if needed, litigation strategy, based on the documented file and applicable remedies.
Internal links
Sources
- Legea nr. 123/2012 privind energia electrică și gazele naturale (Portal Legislativ)
- Ordin ANRE privind preluarea energiei produse și livrate în rețea de prosumatori (portal.anre.ro)
- ANRE – Cum devin prosumator (anre.ro)
- Ordin ANRE nr. 228/2018 (fișier pe portal.anre.ro)
- Ordin ANRE nr. 132/2020 (fișier pe portal.anre.ro)